PRIVACY POLICY

This statement on our terms and conditions and privacy policy sets out how ‘Maddock IT’ uses and protects any personal information that you give Maddock IT when you use this website.

Maddock IT committed to protecting your privacy. You can be assured that should we ask you to provide certain information by which you can be identified when using this website, that it will only be used in accordance with this privacy policy.

The Maddock IT privacy policy may be updated from time to time and any changes will be shown here, so ensure you are happy with these changes by checking this page before use. This policy is effective from March 2021.

The term ‘Maddock IT’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website and the term ‘you’ refers to the viewer or user of our website.

WHAT INFORMATION DO WE COLLECT?

Name

Contact Information including Email

Preferences such as your interests, and demographics such as your postcode

Other relevant information for customer surveys and for website offers

WHAT HAPPENS TO ANY INFORMATION WE GATHER?

The information that you provide MADDOCK IT is only required to understand your needs and to strive to provide you with better service. The information collected is used in particular for the following reasons:

For our record-keeping internally

To review and to improve our products and services

Periodically we may use your information to email you for market research purposes to better tailor the website to your needs and interests.

From time to time we may send emails about the information we think that you may find interesting, or new offers using the email you have provided.

We use Re-marketing with Google Analytics to advertise online, and we and our third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise and to serve advertisements based on someone’s past visits to our website. Our third-party vendors, including Google, also show our advertisements on other sites across the Internet.

HOW DOES MADDOCK IT USE RE-MARKETING FOR ITS OWN ONLINE ADVERTISING?

When conducting online advertising, Maddock IT may use Google Analytics, Google AdWords Conversion tracker and/or other Google services, and other third-party sites which place cookies on a browser across the Maddock IT website(s). This cookie placement helps us increase the effectiveness of Maddock IT website visitors. Cookies are set and read by Google, and other third-party sites. You can opt-out of Google tracking at any time by visiting Google Ad Settings page.

Maddock IT may also use retargeting methods which are using AdWords, Facebook or other third-party re-marketing to market their website(s) on the Internet. Google, Facebook or other third-party sites place a cookie on a browser. Google, Facebook or third-party sites read cookies and may present a MADDOCK IT advertisement on a third-party site.  You can opt-out of Google’s re-marketing here, or If you are concerned about third-party cookies presenting ads by Google and other ad networks, you may want to visit a wider opt-out page at the Network Advertising Initiative. For Facebook re-marketing, you have a choice to opt-out via the Facebook Settings page.

All Maddock IT users agree to be subject to this agreement which may be updated from time to time, and any changes will be shown in the Terms of Use on MADDOCK IT. Website users should check the Terms of Use before using the site as it may change from time to time.

SECURITY

We are committed to ensuring that your information is secure. We have put in place suitable electronic, physical and managerial procedures to safeguard and secure the information we have collected online in order to prevent unauthorised breaches, access or disclosure.

HOW WE USE COOKIES

When you agree to use our website, cookies (which are small files which ask permission to be placed on your computer’s hard drive) help analyse website traffic and can let you know when a particular user visits a site again. Cookies allow web apps to respond to you as an individual as users are usually given a unique user number (in order to keep anonymity). This web application can customise its processes to your requirements, likes by collecting and storing information about your preferences.

We also use traffic log cookies to log which pages are being used so we can analyse data to improve the user experience. We only use this information for statistical analysis purposes. After the research is completed the data is removed from the system.

We also use traffic log cookies to log which pages are being used so we can analyse data to improve the user experience. We only use this information for statistical analysis purposes. After the research is completed the data is removed from the system.

Overall Maddock IT only uses cookies to help us provide you with a better website as they enable us to monitor which pages you find useful and which you do not. Please be assured that cookies in no way give us access to your computer or any information about you, other than the information you choose to share with us.

Most web browsers accept cookies automatically. You can however usually change your browser settings to decline cookies if you prefer. Remember this may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

There will be links to other websites of interest on the pages of our website. Please note that once you use these links to leave our website, that we do not have any control over that other site and therefore cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

MANAGING YOUR PERSONAL INFORMATION

Understanding that we do everything we can to ensure your information is secure, should give our website users peace of mind. However, we understand that some people may still wish to choose to restrict the gathering or use of their personal data. This can be done in the following ways:

When you are asked to fill in your details in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anyone for direct marketing purposes. If you have already given permission for Maddock IT to use your personal information for direct marketing purposes you can always change your mind by emailing us at support@maddockit.com.au

Be assured that Maddock IT will not sell, distribute or lease your personal information to any third parties, unless you have your permission or if we are required by law to do so. We may use your data to send you promotional information about third parties which we think that you may find of interest if you have confirmed that you wish this to happen.

Under the Data Protection Act of 1998, you can request a copy of the information being held by a website. If you would like a copy please email us at support@maddockit.com.au. A small fee may be payable.

If perhaps you believe that the information we are holding of you is incorrect or incomplete then simply email us as soon as possible and we will promptly correct any incorrect information on support@maddockit.com.au